This is where we answer the most common questions prospective customers might have.


What’s your return policy?

Return any of our products--no questions asked--within 30 days of purchase as long as it is in original packaging and was never installed. Cost of delivery my occur.


Do you offer estimates?

Yes, we do offer free estimates. Please contact us by phone or email.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions


How do i prepare the ground for an artificial grass installation

As the appeal of a low maintenance artificial lawn grows among Canadian families, being familiar with exactly what needs to be done to install that new patch of artificial grass is vital. Often, the way in which the ground is prepared before the new lawn is laid is just as important as the installation itself, yet these steps can often be forgotten.

So what are the key steps towards ensuring your ground is fully prepared for a new artificial grass installation?

1. Identify the ground type

Identifying the ground conditions and soil type of the patch of land you’re working on will help to determine how well it will drain, and in turn, the type of sand or stone aggregate that will need to be added. Making this assessment at an early stage is vital, as it will ultimately determine the extent of the work required.

2. Remove existing organic

After surveying the area, the next step is to remove any existing organics. For a standard base construction, you are required to remove the organics to a depth of 50mm.

3. Add sand and or stone

If the ground is made up of largely sand-based soils and therefore offers free drainage, a standard base construction comprising 50mm of screening will be required. As a rough guide, this will usually require around 80kg of screening per square metre or around 4lb per square foot. If, however, the soil conditions are more clay-based and drainage is restricted, it may be necessary to add an additional stone layer sub base. This will consist of a standard, type gravel stone, with a depth of 50-100mm.

4. Compact the surface

With the sharp sand now laid, the surface needs to be compacted to create a stable base for the lawn. An electric compaction plate will do the job perfectly. If any creases are present however, a straight piece of timber is the only tool you should need to level the surface.

Does that sounds like a lot of work?

Let us know as we can have it done for you through our network of contractors.


Why Synthetic Lawns?

Synthetic Turf Installed in North America Conserves More Than Three Billion Gallons of Water, Eliminates Nearly a Billion Pounds of Pesticides and Fertilizers, and Recycles More Than 105 Million Used Tires.

Schools, parks, businesses, municipalities, homeowners, golf courses and others using synthetic turf can receive Leadership in Energy and Environmental Design for Water Efficient Landscaping. Synthetic turf companies have also created products that are 100% recyclable. ‘Green’ options also exist for recycling, reusing and disposing of infill and the synthetic turf itself. The industry is working hard to develop further eco-friendly end-of-life disposal solutions.

Conserves over three billion gallons of water!!! 

Water is one of our most precious resources. More than 6,000 synthetic turf fields are currently being used in Canada and United States, with each full-sized field saving between 500,000 to 1,000,000 gallons plus of water each year.  During 2010, that meant at least three billion gallons of water, and perhaps as much as six billion or more, was saved through the use of synthetic turf fields.

Eliminates the need to water lawns. 

According to the U.S. Environmental Protection Agency (EPA), over one-third of residential water is used for lawn irrigation nationwide, totalling more than 4 billion gallons of water a day. The Southern Nevada Water Authority also estimates that every square foot of grass replaced with synthetic turf saves an additional 55 gallons of water per year. Therefore, an average lawn of 1,800 square feet will save 99,000 gallons of water a year if landscaped with synthetic turf – about 70% of a homeowner’s water bill, or up to $500.

Eradicates the use of almost a billion pounds of pesticides and fertilizers.

The EPA has identified runoff of toxic pesticides and fertilizers as a principal cause of water pollution. In Florida alone, the EPA estimates that about 1,000 miles of rivers and streams, 350,000 acres of lakes and 900 square miles of estuaries are impaired by runoff of pesticides and fertilizers. Synthetic turf eliminates the need for nearly a billion pounds of harmful pesticides, fertilizers, fungicides and herbicides which are used to maintain grass.

Depending on field usage, synthetic turf can lower consumption of energy, raw materials and solid waste generation. 

BASF Corporation performed an Eco-Efficiency Analysis measuring environmental and economical impacts of synthetic turf athletic fields with professionally installed and maintained grass alternatives. According to BASF, among the major findings of the study was that the average life cycle costs over 20 years of a natural grass field are 15 percent higher than the synthetic turf alternatives, even when factoring in a replacement synthetic turf field during that time. Released in November 2010, the life cycle assessment found that with typical field usage, synthetic turf had a lower consumption of energy, raw materials and solid waste generation than natural grass fields.

BASF’s eco-efficiency analysis is an award-winning and strategic tool, based on the ISO 14040 standard for lifecycle analysis, which quantifies the sustainability of products or processes.